Public transport information and advice in response to Covid-19

20/03/2020

Public transport services in South Yorkshire currently continue to operate for those that need to travel for essential reasons. Passengers are advised to vary travel times and avoid rush hour where possible. Those feeling unwell with symptoms of Coronavirus - a new, continuous cough or a high temperature – should not travel, to help to protect others from infection.

SYPTE Director of Customer Services, Tim Taylor, said:

“SYPTE is working closely with the region’s bus, tram and rail companies as the Coronavirus situation continues to develop. We want to reassure those that need to travel – for work or to support family or friends - that, collectively, we are doing all we can to keep our customers safe and allow them to make necessary journeys.

“We’re reminding passengers to wash their hands before and after using public transport, and to catch coughs and sneezes in tissues. Focused cleaning regimes have been introduced at all Travel South Yorkshire Interchanges. This includes extra attention to ensure doors, hand rails, lifts and ticket machines remain disinfected. Charges for the use of the toilet facilities have been lifted until further notice to help everyone with handwashing.

“Public transport operators have stringent procedures in place to keep vehicles clean, with extra focus on common areas of customers contact. Specific measures include: increased cleaning frequency of all grab rails and poles, entrance door handles, window ledges and other touchpoints; encouraging staff to increase their handwashing frequency, and providing additional cleaning facilities to enable them to do so; displaying NHS advice on vehicle; and continuing to offer contactless payment on vehicle.

“Please check for travel updates from Travel South Yorkshire and individual operators ahead of your journey as circumstances are evolving rapidly. The Coronavirus situation is fluid. As such, SYPTE will continue to take advice from Public Health England. Regular passenger updates will be posted on our website and social media channels.”

Please do not travel unless it is essential - #StayHomeSaveLives