Making a Request

This page contains details on making an application for other information, and the charges we make for supplying information.

Information provided free

All information is provided free unless otherwise stated.

Information provided at a cost

Information provided for a fee will attract the following charges:

  • photocopying charges of 10p per page plus postage
  • staff time in locating or retrieving information at such hourly rates as is fixed from time to time by the Secretary of State under the Freedom of Information Act 2000
  • the fees of external printers where the Transport Executive does not have the equipment to copy large items
  • if the information can and is supplied electronically no charges will be levied.

No charges will be made where a request for information is refused or a claim is lodged against a refusal to supply information.

As well as being able to access information which is publicly available under the Publication Scheme we will answer queries under the existing Code of Practice on Access to Government Information. This allows you to write and ask us to supply you with specific information.  All requests for information or queries should be submitted to the Information Officer using the FOI Application Form.

You can also apply for a copy of the personal data we hold about you under the Data Protection Act 1998 - that is information relating to an applicant that has arisen through their employment with the Transport Executive or information obtained about an individual through the Authority's statutory functions. There is a fee of £10 and you should contact:

The Information Officer
SYPTE
PO BOX 801
Exchange Street
Sheffield
S2 5YT

Telephone: 0114 276 7575

Alternatively, you can contact us through this website.

traveline

for local transport information

01709 515151

open daily 7am - 10pm

For travel news and information, please visit Travel South Yorkshire.