Any fee charged will be calculated by looking at the costs directly and reasonably incurred locating the information you have asked for and giving it to you. You will then be sent a 'fees notice' which you will have to pay within three months of your request - you will not receive information until you have paid the costs in the fees notice.
If the estimated cost of providing the information would be above the appropriate limit set by the Government then we will not be under a duty to provide the information. However, SYPTE will inform you if the limit will be exceeded and we will try to let you know what can be provided within the limit. Despite not being obliged to provide information which exceeds the limit SYPTE will still be under a duty to advise and assist.
Information provided free
All information is provided free unless otherwise stated.
Information provided at a cost
Information provided for a fee will attract the following charges:
- Photocopying charges of 10p per page plus postage.
- Staff time in locating or retrieving information at such hourly rates as is fixed from time to time by the Secretary of State under the Freedom of Information Act 2000.
- The fees of external printers where SYPTE does not have the equipment to copy large items.
- If the information can and is supplied electronically no charges will be levied.
No charges will be made where a request for information is refused or a claim is lodged against a refusal to supply information.