South Yorkshire Passenger Transport Executive
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Home > Privacy policy

Privacy policy





Your data

SYPTE retain certain information once your visit has ended:

  • the IP (Internet Protocol) address from which you access our website
  • the type of browser and operating system used to access our website
  • the date and time of your visit to the site
  • the pages, files, documents and links that you visit
  • the internet address of the website from which you linked to our site (ie the previous site you visited before you came to us). 

However, this information is not used to identify you personally, it is purely used for statistical purposes.


If you use any contact forms on the site the information you provide:

  • will not be shared with any organisation outside of the Travel South Yorkshire partnership
  • will be stored securely in database
  • will be used for the intended purpose of that form and also to send you information on public transport, travel cards/ticketing, promotions or research activities, unless you opt out from receiving this additional information.


Marketing preferences

If you currently receive marketing messages from Travel South Yorkshire and you no longer wish to receive these messages you can opt out through the marketing preference page. Please note we will not use your contact information for any other purposes or pass your information on to any third parties.

If you use the YourNextBus text messaging service we retain the details of your enquiry and mobile phone number to assist you in the event of a query, for analysis purposes.



Auditing our accounts

This authority is required by law to protect the public funds it administers. It may share information provided to it with other bodies responsible for auditing or administering public funds, in order to prevent and detect fraud.

The Audit Commission appoints the auditor to audit the accounts of this authority. It is also responsible for carrying out data matching exercises. Data matching involves comparing computer records held by one body against other computer records held by the same or another body to see how far they match. This is usually personal information. Computerised data matching allows potentially fraudulent claims and payments to be identified. Where a match is found it indicates that there is an inconsistency that requires further investigation. No assumption can be made as to whether there is fraud, error or other explanation until an investigation is carried out.


The Audit Commission currently requires us to participate in a data matching exercise to assist in the prevention and detection of fraud. We are required to provide particular sets of data to the Audit Commission for matching for each exercise, and these are set out in the Audit Commission’s guidance, which can be found at The use of data by the Audit Commission in a data matching exercise is carried out with statutory authority under its powers in Part 2A of the Audit Commission Act 1998. It does not require the consent of the individuals concerned under the Data Protection Act 1998.Data matching by the Audit Commission is subject to a Code of Practice. This may be found at


For further information on the Audit Commission’s legal powers and the reasons why it matches particular information, see For further information on data matching at this authority contact the Information Officer.

Use of cookies by


Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

The table below explains the cookies we use and why.

 Google Analytics _utma
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited. Click here for an overview of privacy at Google
SYPTE sites cookie acceptance CookieDisplay This cookie is used to record if a user has accepted the use of cookies on the SYPTE websites.  
ASP.Net session ASP.NET_SessionId This cookie is the default one used by ASPNET to uniquely identify the user's session on the site and relates the visitor's unique session to server side data. Our application uses the session to track the user's progress in wizards or for passing data which cannot be stored locally. The cookie will expire at the end of the session (when you close your browser). Visit the Microsoft website
CMS preferences ecm

This cookie is used by the Content Management System used by SYPTE to store information about the anonymous visitor, including language, currency and site information. For authenticated users, the user id and a unique ID are stored, and compared with the values on the server to determine valid authentication.

CMS user ID EKTGUID This cookie is used to track visitors to the site. A unique identifier for the current visitor is generated for all visitors, including anonymous visitors, and assigned to the visitor at the time they first arrive on the site. We use this information to uniquely identify the user when they perform unauthenticated actions on the site, such as commenting on content, and also to compile reports onvisitor usage. This cookie expires after 1 year.  
CMS Analytics EkAnalytics These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.  


Find out more

Should you have any queries please contact us.