Consultation and Market Research

Consultation forms an integral part of informing the development and delivery of the services provided by us and the services provided in partnership with us by the operating companies and district councils.

Consultation occurs at a number of levels ranging from small scale community focused consultation, through Area Forum consultation to county-wide strategic stakeholder consultation.

We have adopted the consultation principles and best practice set out by the LTP, the Audit Commission and national and local best practice guidance.  We are members of PTEG and share knowledge, learning and good practice with other PTEs and partner organisations.

We are in the process of developing the next consultation timetable, watch this space for further details in the near future.

If you have any enquiries regarding consultation please contact us through this website.

You can also visit our Useful Links section.

Market Research

The Transport Executive undertakes market research regularly regarding the public transport network and its products, services and information.

The most recent market research project was the passenger transport satisfaction survey. The aim of the survey is to regularly monitor people's satisfaction with all elements of public transport provision within South Yorkshire and use the findings to continually improve and revise this provision. 

The survey is carried out every quarter throughout the year, when a random sample of residents in the county are contacted for their views.  In order to generate a good response respondents can choose to be entered into a prize draw to win either a first prize of £100 or one of 40 £10 high street vouchers.

Passenger Transport Satisfaction Survey November 2007 prize draw results:

The winner of the first prize of £100 lives in S65 and wishes to remain anonymous. The 40 £10 high street voucher winners come from the following districts; 8 in Barnsley, 9 in Doncaster, 10 in Rotherham and 13 in Sheffield.

 

 

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