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Public transport performance

Listed below are the latest available figures (updated quarterly) for public transport performance in South Yorkshire.

  • Patronage is the total number of passengers carried by the specified mode of transport over the given time period.
  • Punctuality relates to the proportion of scheduled journeys operating to time (ie. departing within a window of 1 minute early to 5 minutes late).
  • Reliability is the percentage of scheduled journeys that actually operate.
  • Customer satisfaction is assessed through quarterly independent surveys commissioned by South Yorkshire Passenger Transport Executive.

April - June 2010


BUS Patronage27.8 million
Punctuality92.0 %
Reliability99.0 %
Customer Satisfaction56.6 %

RAILPatronage2.2 million
Punctuality94.7 %
Reliability99.5 %
Customer Satisfaction71.9 %

TRAMPatronage3.6 million
Punctuality95.9 %
Reliability100 %
Customer Satisfaction73.5 %